Tradies have it easy when it comes to choice of battery-operated equipment. In fact in some cases it’s made worksites safer, not to be restricted by a length of electrical cord. Cleaning crews face this dilemma daily during their shifts, trying to pull vac cords around chair legs and furniture. I can’t tell you how […]
Learn all about how to get started with freshOps by entering your first new visit schedule. hen entering a New Visit Schedule in freshOps, we can actually enter in multiple visit schedules at once. You should have already created a New Client and Site and now we move onto create the Visit Schedule for […]
Do you forget what lead you’re supposed to follow up or whether you sent that quote and feel that customer management in general is a headache? When you got started in your cleaning business, it was a given that you’d be overwhelmed with all the random acronyms that you needed to learn. Everyone else but […]
Learn all about how to get started with freshOps by entering your first new site. hen entering a New Site in freshOps, we tend to think of the Site as the actual physical location in which you deliver the services. So this tends to be where we capture most of the Information to […]
Learn all about how to get started with freshOps by entering your first new client. hen entering a New Client in freshOps, we tend to think of the Client as the Company or Client who pays the bill. Let’s use the example of a Body Corporate. Often the Services required on a site […]
Issue: A User recently reported that their Cleaner was constantly forgetting to change the Urinal Tabs. Which lead to Odour, Uric Acid buildup in the Urinal and Lack of Deodorising Smell in the men’s toilets. Not only that but the client constantly complained when they start looking tardy and no longer provided a fresh smell. […]
Get Notified and Stay up to Date You can now setup Time and Attendance Notifications that will alert you of certain operational activities in your Cleaning Business. Rather than getting that call from the client asking why a clean wasn’t delivered or a task wasn’t done, you can be ahead fo the game. You can […]
d against the call history. This was primarily so we could start to measure our conversions from our website and increase the number of cleaning contracts we had. What we learned, was that callers hated voice mail systems. 1 in 10 Callers would leave a voicemail. Our existing Cleaning Contract Customers were much better and would […]
We’ve noticed less and less users being worried about their staff having smartphones over recent years. Yump, a digital agency in Melbourne and Sydney has summed up the increase in smartphone adoption very well. Since 2013, ownership has increased from 11.1million to 15.3million. Recent reports show that Smartphone usage overtook desktop usage in 2014 and continues to […]
ISSA Cleaning & Hygiene Expo Australia 2017 will take place 9 and 10 May 2017, in Melbourne, Victoria as the only dedicated event for the cleaning and hygiene industry in Australia. The freshOps Team will be joining more than 100 of Australia’s top tier manufacturers and suppliers showcasing the latest in cleaning technology and creative […]