Author Archive for: admin

Entries by admin

How Important Is Your Email Signature?

Here’s the deal, your email signature is one of the most important pieces of marketing you can do for your Cleaning Business. Why? Well everyone you interact with whether a Customer, Lead, Business Acquaintance or a Supplier will see it. After all, half of the entire planet (3.8 billion Email Users) uses email right now.   So […]

How To Supervise Cleaning Staff

Historically, supervisors have to physically drop down to site to monitor staff and ensure everything is running to plan or you cross your fingers and hope that each morning your client doesn’t report an issues with YOUR service delivery. Supervisors & Managers are often responsible for collecting timesheets, performing inspections, checking communication books, training staff, […]

How To Create Commercial Cleaning Rosters

Cleaning schedules aren’t always easy to coordinate and can, at times, turn into a confusing jumble of dates, names, tasks and times. For many Commercial Cleaning Business they manage their scheduling in a mess of Folder, Paper Timesheets and trusting their workforce to remember where to be each and every day. Keeping it simple and […]

Create Your Cleaning Staff Responsibilities

We all know how difficult it can be to come up with clearly defined and easily understood responsibilities for staff members. Whether it be simple duty statements or advanced spreadsheets with every possible item we do, it can be very time consuming. So much so, many businesses just tell the team what is required and […]

9 KPI’s To Create For Your Cleaning Staff

It’s important to create KPI’s for your Cleaning Staff; they can increase staff motivation and allow for a means of measuring your staff’s performance. The effectiveness of KPI’s, however lies in their ability to reward those who exceed expectations. Therefore, KPI’s have the power to benefit everyone in one way or another. However, for business […]

25 Questions To Help You Interview Cleaning Staff

The recruitment process for cleaning staff is different to the recruitment process for a lot of other roles. As cleaners are often hired with little credentials other than experience. Read Time: 4min A variety of different people apply for cleaning positions and it can be difficult to qualify certain individuals over others. However, if you […]

5 Strategies To Help Retain Cleaning Staff

Retaining Cleaning Staff doesn’t always have to be about financial reward and constant supervision. If you plan properly and utilise digital alternatives where appropriate, you as a manager, supervisor or owner can ensure that you hire staff great staff who stick with you. After all, we are in one of the most transient industries around. […]

Why Your Cleaning Business Is Losing Out On $1000s Of Dollars

We are not immune to forgetting completely about old leads and clients that we’ve dealt within our Cleaning Businesses.   I’ve done it in my Cleaning Businesses and still do it in freshOps from time to time, however, we have to realise that just because someone said “No” today, doesn’t mean it can’t be a “Yes” in the future. Not staying […]

Send Them Fast To Win More Cleaning Business Proposals

A lead calls or submits a form, you respond quickly book in a Onsite Inspection to discuss their Cleaning Services and you then take a day or two to get the proposal back and they automatically reply that it’s already been awarded. Most of us would have experienced this before. The fact is, you are […]