Scheduling Software | Workforce Management

Is it time to ditch the vacuum cord yet?

Tradies have it easy when it comes to choice of battery-operated equipment. In fact in some cases it's made worksites safer, not to be restricted by a length of electrical cord. Cleaning crews face this dilemma daily during their shifts, trying…

When it comes to CRMs, Keep it Simple Stupid.

Tools of the Trade

Do you forget what lead you’re supposed to follow up or whether you sent that quote and feel that customer management in general is a headache? When you got started in your cleaning business, it was a given that you’d be overwhelmed with…

Cleaning Companies Must Innovate To Survive

Business Growth

INNOVATE YOUR CLEANING BUSINESS TO SURVIVE Many businesses in the cleaning industry are improving their environmental credentials. This is a response by industry to the demands of our community and to government regulations. The community and…

Better People Management Leads To Better Quality

Business Growth

Are you the coach your team needs you to be? Too often when we talk performance, we talk about getting more from our team. But what if our team needed more from us to achieve greater levels of performance? Sports can teach us a lot about…

Task Scheduling & Verification Use Case

Business Growth, Business Tips

Issue: A User recently reported that their Cleaner was constantly forgetting to change the Urinal Tabs. Which lead to Odour, Uric Acid buildup in the Urinal and Lack of Deodorising Smell in the men’s toilets. Not only that but the client…

Time and Attendance Notifications

Business Growth, Business Tips

Get Notified and Stay up to Date You can now setup Time and Attendance Notifications that will alert you of certain operational activities in your Cleaning Business. Rather than getting that call from the client asking why a clean wasn’t…

Get More Cleaning Contracts, Answer the Phone

Business Growth, Business Tips

d against the call history. This was primarily so we could start to measure our conversions from our website and increase the number of cleaning contracts we had. What we learned, was that callers hated voice mail systems. 1 in 10 Callers…

Smartphone Ownership Growth Will Kill The freshops Employee Portal?

Business Growth

We’ve noticed less and less users being worried about their staff having smartphones over recent years. Yump, a digital agency in Melbourne and Sydney has summed up the increase in smartphone adoption very well. Since 2013, ownership has…

ISSA Cleaning & Hygiene Expo Melbourne 2017

Cleaning Task Management

ISSA Cleaning & Hygiene Expo Australia 2017 will take place 9 and 10 May 2017, in Melbourne, Victoria as the only dedicated event for the cleaning and hygiene industry in Australia. The freshOps Team will be joining more than 100 of Australia’s…

Software for Better Workforce Management

Business Growth, Business Tips

Digital Record Keeping essential to scale your team Half a decade ago workforce information and details like client profiles, work schedule, job descriptions and other important data for business use were archived through hard copies and a…

New – Cleaning Task Verification

Cleaning Task Management

We kind of snuck a new feature under the Xmas Tree. In December, with next to no fanfare, we released Cleaning Task Verification. Our latest feature aimed at helping you ensure that cleaning tasks are actually completed in the field. Like…

Rostering Software – Create Order Out Of Complexity

Business Growth, Business Tips

Rostering software came into being when managing time and workers in a company became complex and huge. Today’s companies and organizations are using this innovative software to harmoniously get the labour force and the projected demands of…

New – Freshops Alerts And Notifications

Business Growth, Business Tips

Late On-Site and Job Over-run Alerts with Daily and Weekly Digests We know how much you like the sound of that! Following our philosophy of keeping things simple, freshOps Notifications keep you on top of any Late Staff situations or Job…

Cleaning Scheduling Software – New Business Essential

Business Growth

Scheduling employees and their assigned tasks within a definite time frame can be difficult. This is most true in businesses today that need competent scheduling software for Australia. The need gets more vital as the number of employee grows. And…

Improve Your Cleaning Business By Listening

Cleaning Task Management

We speak to really busy cleaning business owners every day, that really need to get back time in their busy weeks to learn how to run their businesses better. Tony Malyk talks about it in his Linkedin Post namely, Does Your Business Feel Like…

Digital Timesheets – Speed Up Your Payroll Processing

Business Growth, Business Tips

Using a digital timesheet template speeds up the processing of payroll by ensuring the data in the timesheet is accurate and immediately available. And they don’t need to be overcooked, a timesheet is a simple document for workers that records…

Importance of Rostering Software

Business Growth, Business Tips

freshOps delivers the best in Operations Management software, especially for mobile workforces. We can help you work with any existing Rostering Software, but many of you might not know that we are the Rostering Software for many of our clients.…

3 Things Successful Cleaning Businesses Do Well With Mobile Technology

Business Growth, Business Tips

Service based businesses like cleaning companies have always struggled with their field management. When I speak to most cleaning companies, there biggest pain point is employees. Up to recently, managing teams in the field was spreadsheets,…

Freshops Becomes A Bscaa Qld Business Partner

Business Growth

freshOps is a BSCAA Qld Business Partner We meet the BSCAA Executive Director Craig Pollard at the Ausclean Exhibition at the Gold Coast last year. Craig raised his concerns and plans on helping Cleaning Companies become more compliant…

How to Improve Your Business With Audiobooks

Business Growth, Business Tips

I was on a online support session with a user the other day. We got talking about some of the struggles she had in her business and I mentioned a book I had read. I asked her: “Have you read “Start with Why” by Simon Sinek?” She…

Why Shouldn’t You Get The Cream?

Business Growth, Business Tips

Are you controlling your most important cost of sale? Why shouldn’t you get the cream? In the cleaning Industry, our cleaners are not only our biggest asset, but the also represent our biggest cost of sale. Until now, monitoring and controlling…

How Do You Communicate With Your Cleaning Team?

Business Growth, Business Tips

A mate of mine commented on facebook the other day “It’s 11am and I’ve already had 87 emails to action this morning”. I’m sure this is a situation many of us had experienced at work. Many of these email were updates, questions and…

Clean NZ

Business Growth, Business Tips

Clean NZ, Auckland We’ve recently returned from New Zealand’s Premier Cleaning Exhibition Clean NZ which we thought was an excellent event. It was really great to see New Zealand’s Commercial Contract Cleaning Industry in all it’s…

5 Reasons to Automate Your Time And Attendance

Business Growth, Business Tips

Time and Attendance systems have been around for a while. However, many are inaccurate or require user input. There are a number of products masquerading as Time and Attendance systems that service the Cleaning Industry. Some are User Reported.…

How Time Sheet Rounding Can Affect Your Bottom Line

Business Growth, Business Tips

Most cleaning businesses still receive cleaner generated time sheets via email, fax or even hand written forms slipped under the front door. The new rules of business require businesses to be more competitive on price every day. It’s crazy…

Offices Don’t Clean Themselves … Or Do They??!!

Business Growth, Business Tips

Check out these spooky chairs in Japan. If only ALL offices put the chairs away with a simple clap. Next time you are on site perhaps you should try, perhaps it works! Good work Nissan, can we request an intelligent mop next?? Source:…

Windows 10 Is Here

Business Growth, Business Tips

Windows 10 is well and truly here, however, many of our freshOps users are just starting at looking to upgrade. One of our users have recently asked: Not sure if we have asked this before but I am getting Upgrade to Windows 10…

If A Picture Tells A 1000 Words, How Many Do Cleaning Videos Tell?

Business Growth, Business Tips

The rise of Video Platforms alone is a demonstration how much our appetite for getting information via video is growing. Â Video is used every where from Online Learning, to Training Courses and now it's coming to your cleaning staff’s phones. So…

What to Put in Cleaning Site Inductions?

Business Growth, Business Tips

Most of the Cleaning Industry Associations now days are putting together their own Cleaning Courses to help you induct your staff like the BSCAA Online Training. Â However these are more Employment Inductions and are quite generic. The…

New Freshops Tags Make Time And Attendance Easier

Business Tips

This weekÂ we took the delivery of our new freshOps tags. Why did we need new tags. Well, we found that the old tags didnât quite hold up to the demands of office front doors. RegularlyÂ being over sprayed with Window Cleaner, or…

Cleaning Business Scheduling Software That Replaces You In The Field

Business Tips

So many cleaning business owners struggle to scale especially when covering Holiday, Sick Days etc. Why? Because the second you have a couple of staff off, you may have staff to replace them, but weâve found the business owners can only…