News & Updates | Cleaning Services App| freshOps

Tracking Overtime Hours in Cleaning Operations

Managing overtime in cleaning operations isn't just about keeping payroll costs in check. It speaks to how well a business understands its workforce, allocates tasks, and responds to shifting demands. When staff are clocking in extra hours consistently,…

Maintaining Task Standards During Holiday Periods

Cleaning Task Management

Holiday periods often bring a unique mix of excitement and disruption for commercial cleaning businesses. With site access being limited or inconsistent, staff requesting leave, and client requests constantly changing, keeping everything running…

Responding to Time Tracking System Failures

Time and Attendance

When a time tracking system goes down, even for a short period, it can create a ripple of problems for cleaning service businesses. You lose visibility on who’s where and when. Timesheets go unchecked. Site attendance becomes guesswork. It’s…

Quality Control Checks for Cleaning Task Completion

Cleaning Task Management

When it comes to commercial cleaning, completing a job isn’t just about ticking boxes. It’s about making sure everything has actually been done to a high standard. That’s where quality control checks come into play. They help teams spot…

Time Management Solutions for Night Shift Cleaning Teams

Team Management, Time and Attendance

Night shift cleaning teams face a completely different set of challenges compared to daytime crews. They’re working at odd hours when most others are off the clock, often without direct supervision or support. That means being organised and…

Task Distribution Methods for Large Cleaning Projects

Team Management

Managing large cleaning projects brings with it a mess of challenges, especially when it comes to dividing up tasks in a way that’s fair and practical. With many teams working across multiple locations and different roles needing different…

Solving Staff Clock-In Problems at Remote Locations

Time and Attendance

Clock-in issues aren’t just a small headache anymore. When your cleaning team is spread across different sites, remote locations can make this simple task a major problem. People forget. Others get distracted. Some might not even be where…

Balancing Workload Across Cleaning Team Shifts

Task Scheduling, Team Management

Keeping a cleaning team running smoothly means more than just meeting checklists and clocking in. A lot depends on how workloads are distributed across each shift. When things aren't balanced, it’s easy for one team to be overworked while…

Time Tracking Tips for Multi-Site Cleaning Operations

Cleaning Task Management

Running a cleaning operation across multiple sites means you’ve got a lot of moving parts. Different schedules, various job types, and teams working in several places at once can get tricky fast. Without proper time tracking, it becomes difficult…

Creating Emergency Response Task Plans for Cleaning Teams

Cleaning Contract, Cleaning Task Management

When things go wrong during a cleaning operation, how well your team responds comes down to one thing – preparation. Emergency situations in commercial cleaning can happen fast. A spilled chemical, a slip and fall, or an unexpected health…

Addressing Time Clock Tampering in Cleaning Services

Time and Attendance

Time clock tampering is one of those issues that quietly chips away at a cleaning business's bottom line. It may seem minor at first, a five-minute early check-in here, a missed break deduction there, but over time, these small inconsistencies…

Setting Task Priorities for Different Client Requirements

Cleaning Task Management

In cleaning and facilities services, the tasks might be routine, but the needs behind them rarely are. Every client brings something different to the table, whether it’s the scale of the job, type of site, level of foot traffic, or strict…

Improving Staff Punctuality in Cleaning Operations

Operations Efficiency, Time and Attendance

Staff punctuality plays a big role in how smoothly your cleaning operations run. When team members show up late or skip shifts, it creates unnecessary gaps, causes delays in service, and adds pressure to others picking up the slack. Over time,…

Adjusting Task Schedules for Seasonal Cleaning Demands

Cleaning Task Management

Every season brings a shift in temperatures, weather patterns, and daily routines and for cleaning businesses, that often means shifting priorities too. Autumn, for example, sees more footfall indoors as the days get colder, meaning increased…

Why Your Time Records Show Unexplained Gaps

Time and Attendance

Unexplained gaps in time records can be one of the most frustrating challenges cleaning business managers face. You might notice that a team member appears to have left a site hours before their shift ended or that an entire block of time seems…

Managing Tasks During Staff Shortages in Cleaning Teams

Task Scheduling, Team Management

Staff shortages can cause real disruption in cleaning operations. Whether it's a result of illness, turnover, or seasonal gaps, having fewer people available puts pressure on every aspect of your business. Jobs might go unfinished. Standards…

Troubleshooting Common Time Clock Problems

Time and Attendance

Time clocks are a staple in commercial cleaning, but they’re not always foolproof. Whether you're managing a small team or overseeing operations across multiple sites, even small clock issues can throw things off. From missed punches to incorrect…

Optimising Task Assignment for Mixed-Skill Cleaning Teams

Cleaning Task Management

Managing a cleaning team made up of people with different skill levels can often feel like putting together a tricky puzzle. You want the job done right, but not everyone on your team has the same set of strengths or level of experience. If…

Time Tracking Solutions for Remote Cleaning Teams

Time and Attendance

Managing remote cleaning teams brings plenty of moving parts. You've got shifts to cover across various sites, staff working at different times, and the pressure to keep everything running smoothly and transparently. It’s no longer enough…

Adapting Task Schedules for Special Cleaning Requirements

Digital Task Management, Task Scheduling

Cleaning contracts rarely follow a one-size-fits-all setup. Specialised tasks like deep-cleaning hospital rooms, handling food-safe environments, or post-event clean-ups come with their own requirements, all of which need a planned, tailored…

Addressing Ghost Employee Issues in Cleaning Services

Cleaning Task Management, Team Management

Ghost employees might sound like something out of a spooky story, but for cleaning businesses, this issue is all too real. These are people who appear on the payroll but don’t actually carry out any scheduled work. Whether it’s someone clocking…

Task Management Tips for High-Traffic Commercial Areas

Cleaning Task Management

Keeping high-traffic commercial properties clean and presentable takes more than extra manpower. From shopping centres to office buildings, these sites deal with a constant flow of people throughout the day, which means dirt, debris, and hygiene…

Solutions for Time Tracking During Network Outages

Task Scheduling

Time tracking is a simple task when everything is up and running, but when your cleaning team faces a network outage, even that can turn into a mess. Without a working connection, check-ins fail, logins stall, and attendance data gets lost or…

Managing Urgent Cleaning Tasks Without Disrupting Schedules

Cleaning Task Management

Unexpected cleaning tasks are part of daily life in commercial spaces, whether it’s a late notice inspection or a client requesting an add-on service. These surprises don’t always fit neatly into the schedule, and when they’re urgent,…

Preventing Time Theft in Commercial Cleaning Operations

Time and Attendance

Time theft might sound like a far-off problem, but it’s something that can slowly drain the efficiency of commercial cleaning operations if left unaddressed. It happens when staff are paid for time they haven’t actually worked. Whether it’s…

Get Commercial Cleaning Contracts Without Begging and Competing on Price

Business Tips

Get Commercial Cleaning Contracts Without Begging and Competing on Price - Part 1 Tired of competing on price alone? Learn how freshOps software helps commercial cleaning businesses win contracts by proving value, not offering discounts. Ever…

Image of cleaner taking a photo for photo verification of service quality

Boost Cleaning Compliance with Photo Verifications

Business Tips

Boost Cleaning Compliance with Photo Verifications The Importance of Photo Verifications in Improving Service Delivery and Capturing Proof of Service in Your Commercial Cleaning Business In the commercial cleaning world, technology continues…

Implementing Task Rotation for Better Cleaning Results

Cleaning Task Management

Task rotation is often overlooked in cleaning operations, but when used properly, it is a smart way to improve consistency and keep staff sharp. Rather than having one team member do the same task repeatedly, rotation mixes up duties across…

Techniques for Accurate and Efficient Attendance Monitoring

Time and Attendance

Accurate and efficient attendance monitoring is increasingly critical in maintaining organisational productivity. As businesses strive for more streamlined operations, knowing exactly when and where employees are working not only aids in payroll…

Dealing with Task Overload in Cleaning Teams

Cleaning Task Management

Handling a cleaning team often comes with its challenges, especially when faced with task overload. Task overload can lead even the most industrious teams to struggle under pressure. Failing to manage these tasks effectively could mean a decline…

Optimising Employee Time Tracking for Better Performance

Time and Attendance

Keeping track of employee time is key to boosting performance and efficiency within any organisation. By accurately logging hours, businesses can ensure tasks are completed in a timely manner, reduce unnecessary costs, and improve overall productivity.…

How to Create Comprehensive Task Checklists for Cleaning Jobs

Cleaning Task Management

In the cleaning industry, efficiency and reliability are crucial to delivering top-notch services. One effective method to achieve these qualities is through comprehensive task checklists. These checklists serve as structured guides, ensuring…

Understanding the Importance of Attendance Accuracy in Cleaning Services

Time and Attendance

Maintaining accurate attendance records is a cornerstone for effective management in any cleaning service. When employees clock in and out precisely, businesses can keep operations smooth and know precisely how projects advance. This accuracy…

Effective Ways to Streamline Your Cleaning Schedule

Task Scheduling

In cleaning and facility management, a well-structured schedule can significantly boost efficiency and productivity. Unfortunately, many businesses grapple with disorganised and outdated scheduling methods, leading to missed appointments, overbooked…

Improving Cleaning Operations with Accurate Time Sheets

Timesheets

Accurate time sheets are a cornerstone of efficient cleaning operations. They not only ensure that teams perform tasks as scheduled but also provide a clear record of hours worked. This level of precision directly impacts payroll and billing,…

Making Task Management Work for Your Cleaning Business

Cleaning Task Management

Task management is a cornerstone of efficient cleaning operations. It defines what needs to be done, when, and by whom, which is critical for maintaining smooth workflows. Without it, tasks might be forgotten or duplicated, leading to wasted…

The Advantages of Digital Attendance Records for Cleaning Services

Time and Attendance

Switching to digital attendance records can transform the way cleaning services operate. These records bring more accuracy compared to traditional methods, ensuring that every team member's work hours are tracked with precision. Gone are the…

Organising Your Cleaning Crew with Effective Task Scheduling

Cleaning Task Management, Task Scheduling, Team Management, Time and Attendance

Efficient task scheduling is the backbone of successful cleaning operations. It ensures that tasks are completed on time, standards are upheld, and client expectations are met. A well-structured schedule allows teams to work systematically,…

How Optimized Cleaning Checklists Ensure Proof of Service and Retain Clients

Business Tips

How Optimized Cleaning Checklists Ensure Proof of Service and Retain Clients The Silent Game-Changer in Commercial Cleaning: When it comes to commercial cleaning, proof of service is everything. Clients expect reliability,…

Enhancing Accountability with Precise Attendance Tracking

Time and Attendance

In the cleaning industry, maintaining high standards requires a team that is punctual and reliable. Precise attendance tracking plays a crucial role in enhancing accountability within cleaning teams. When team members know their time is accurately…

Overcoming Common Challenges in Cleaning Task Management

Cleaning Task Management

Cleaning task management can be a tricky part of running a successful cleaning service. With so many tasks to juggle, it's easy to hit roadblocks that can affect the quality of service provided. Regularly faced challenges include task confusion,…

How to Use Time Tracking Data to Boost Cleaning Team Productivity

Time and Attendance

Time tracking data is a powerful tool that goes beyond just monitoring hours worked. It provides valuable insights into team productivity, helping managers make informed decisions that can elevate the quality of cleaning services. With accurate…

Better Task Management for Improved Cleaning Service Quality

Cleaning Task Management, Team Management

Effective task management is at the heart of delivering high-quality cleaning services. Managing tasks efficiently ensures that every aspect of cleaning is completed thoroughly and on schedule. It makes certain that teams are organised, duties…

The Role of Time and Attendance Software in Reducing Labour Costs

Time and Attendance

Managing labour costs is crucial for cleaning service businesses looking to optimise their operations and stay competitive. Time and attendance software plays a significant role in achieving this goal by streamlining how hours worked are tracked…

Streamlining Cleaning Checklists for Maximum Efficiency

Cleaning Task Management

Efficient cleaning checklists play a crucial role in streamlining operations in commercial cleaning. By providing detailed and organised task lists, these checklists ensure that cleaning teams can operate smoothly and focus on what truly matters.…

Why Consistent Time Tracking is Essential for Cleaning Crews

Time and Attendance

Accurate time tracking is more than just logging hours worked; it is a critical component of efficient cleaning operations. With precise time records, cleaning crews can enhance their operational efficiency, ensuring that tasks are completed…

How to Ensure Compliance with Cleaning Contracts Using freshOps

Cleaning Contract

Cleaning contracts play a crucial role in maintaining successful relationships with clients. Clearly defined obligations ensure both parties understand their roles, creating a foundation for quality service. Meeting these obligations consistently…

Simplifying Cleaning Duties with Digital Task Management

Digital Task Management

Digital task management is transforming the cleaning industry. By replacing traditional paper-based systems with digital solutions, cleaning companies are improving workflows, enhancing precision, and ensuring compliance with service agreements.…

The Impact of Reliable Attendance Tracking on Cleaning Team Performance

Team Management, Time and Attendance

Effective attendance tracking can transform the performance of a cleaning team. When attendance records are precise and easy to access, managers can better allocate tasks and ensure that every shift is covered smoothly. This leads to more effective…

Common Mistakes in Cleaning Task Scheduling and How to Avoid Them

Task Scheduling, Time and Attendance

Scheduling cleaning tasks properly is crucial for maintaining a consistent quality of service. Mistakes in task scheduling can lead to missed duties and dissatisfied clients, ultimately impacting the business's reputation. Understanding the…

Top Tips for Accurate Time Tracking in Commercial Cleaning

Time and Attendance

Effective time tracking is a game-changer for commercial cleaning businesses, directly influencing their bottom line and overall reputation. Ensuring that cleaning staff are where they need to be, and working the hours they are scheduled, is…

Why Task Management is Critical for Cleaning Services

Cleaning Task Management

Task management is a critical component in the success of any cleaning business. Efficient task management ensures that all cleaning duties are performed consistently and to the highest standards, building trust with clients and ensuring satisfaction.…

How Time and Attendance Software Can Save Your Cleaning Business Time

Time and Attendance

Efficient time management is crucial for the success of any cleaning business. With multiple sites to manage and teams to coordinate, tracking time and attendance becomes essential. Not only does it ensure that you meet contractual obligations,…

Keep Your Cleaning Business Compliant with Task Management

Cleaning Task Management

Compliance is a critical aspect of managing a cleaning business. Adhering to industry regulations and standards not only ensures the safety and satisfaction of your clients but also helps you avoid legal troubles and potential fines. However,…

Boost Cleaning Team Efficiency with Accurate Time Tracking

Time and Attendance

Running a commercial cleaning business efficiently relies heavily on accurate time and attendance tracking. Knowing exactly when and where your team members are working can make a significant difference in managing your workforce effectively.…

Say Goodbye to Paper Checklists for Cleaning Tasks

Cleaning Task Management

Managing cleaning tasks with paper checklists can be a hassle. With papers getting lost, incomplete tasks, and missed steps, it’s clear that the old ways aren’t the best ways. Paper checklists are prone to errors and inefficiencies, making…

Spot Mistakes with Easy Time and Attendance Tracking

Time and Attendance

Accurate time and attendance tracking is vital for any cleaning service business. Without it, managing team schedules, ensuring fair payment, and maintaining service quality becomes a challenge. Knowing who is on site and when assures both efficiency…

Effective Cleaning Task Management for Contract Compliance

Cleaning Task Management

Managing cleaning tasks effectively is essential for meeting contract requirements in the commercial cleaning industry. Proper management ensures that all tasks are executed as agreed, maintaining client satisfaction and upholding the integrity…

No More Paper: Digital Checklists for Cleaning Tasks

Cleaning Task Management

Managing cleaning tasks effectively is crucial for delivering high-quality service. Using traditional paper checklists can cause many problems. They can be lost or damaged easily, and they make it hard to track task completion accurately. This…

Get the Best Out of Your Cleaning Team with Task Management

Team Management

Managing cleaning tasks without a system can be frustrating and inefficient. Without clear guidelines and organized schedules, teams may overlook important duties, causing delays and poor service. This leads to unhappy clients and stressed-out…

Spot-On Time Tracking for Cleaning Services

Time and Attendance

Keeping track of time and attendance is a critical aspect of managing any cleaning service. It ensures that team members are where they need to be and that all cleaning tasks are completed on schedule. However, traditional time tracking methods…

Easy Ways to Manage Cleaning Tasks with freshOps

Cleaning Task Management

Managing cleaning tasks efficiently is crucial for maintaining high service standards and client satisfaction. Without proper task management, cleaning teams can easily miss important duties, leading to dissatisfaction and potential contract…

Improve Your Cleaning Services with Reliable Time Tracking

Time and Attendance

Time tracking is crucial for the success of any cleaning business. Accurate time records ensure that your cleaning team's hours are appropriately documented. This helps with payroll, compliance, and overall management. Without reliable time…

The Best Methods for Tracking Time and Attendance in Cleaning Services

Cleaning Excellence

Effective time and attendance tracking is crucial for the success of cleaning services. It ensures that employees are working the hours they are scheduled to, and it helps to manage labor costs. Without reliable tracking, it's easy to lose track…

Simplifying Cleaning Operations with Digital Checklists

Clean Innovation

Managing cleaning operations efficiently is essential for maintaining high standards and meeting client expectations. Traditional paper checklists have long been used to keep track of tasks, but they come with numerous drawbacks, such as being…

Ensure Cleaning Compliance with Automated Checklists

Automated Checklists

Compliance in the cleaning industry is crucial to meet contractual obligations and maintain high service standards. It ensures that all cleaning tasks are completed properly and on schedule, providing clients with the quality they expect. However,…

How Time and Attendance Tracking Increases Cleaning Efficiency in 2024

Business Tips, Time and Attendance

Managing a cleaning service can be a challenging job, especially when keeping track of your employees' work hours and ensuring all tasks are completed as scheduled. Effective time and attendance tracking is essential for maintaining efficiency…

Optimize Cleaning Team Performance with Task Scheduling

Cleaning Task Management

Task scheduling is a vital component of managing a successful cleaning team. By organizing tasks in a structured manner, you ensure that all cleaning duties are performed efficiently and timely. Proper task scheduling allows for better resource…

Innovative Time and Attendance Solutions for Cleaning

Clean Innovation, Time and Attendance

Keeping track of time and attendance is crucial for maintaining efficiency and accountability in commercial cleaning. With new technologies emerging, managing employee hours is becoming more accurate and streamlined. These advancements help…

How Digital Task Management Benefits Cleaning Services

Cleaning Task Management

Digital task management is revolutionizing the cleaning services industry by streamlining operations and boosting productivity. Gone are the days of paper checklists and manual scheduling, which were prone to errors and inefficiencies. With…

Ensuring Accountability with Accurate Time Tracking in Cleaning

Time and Attendance

Keeping track of time and attendance accurately is essential in the commercial cleaning industry. Cleaning tasks are often spread across multiple sites, making it challenging to monitor where and when workers are performing their duties. Accurate…

How Smart Scheduling Improves Efficiency in Commercial Cleaning

Cleaning Task Management

Efficient scheduling is a cornerstone of any successful commercial cleaning business. Managing multiple teams, varied client demands, and tight schedules can be a complex task. Things can quickly become chaotic without proper scheduling, leading…

Essential Tips for Training Staff on New Cleaning Software

Business Tips, Staff Engagement

Transitioning to new cleaning software can be a game-changer for commercial cleaning businesses. However, it's essential to ensure that your staff is well-trained and comfortable with the new system to maximize its benefits. Proper training…

Boosting Employee Productivity in Commercial Cleaning Businesses with freshOps

Cleaning Task Management

The commercial cleaning industry has increasingly become more competitive as businesses look to maximise efficiency and meet rising customer expectations. One of the most crucial factors that contribute to the success of a commercial cleaning…

Mastering Timesheets in Commercial Cleaning

For Systems Sake, Operations Efficiency, Team Management, Time and Attendance

Mastering Timesheets & Payroll for Commercial Cleaning Businesses In the fast-paced world of commercial cleaning, operational efficiency is king. And yet, amidst all the hustle and bustle, some critical business processes often…

Importance Of Rostering Software For Cleaners

Team Management

freshOps delivers the best in Operations Management software, especially for mobile workforces. We can help you work with any existing Rostering Software, but many of you might not know that we are the Rostering Software for many of our clients.…

Software For Better Cleaning Workforce Management

Operations Efficiency

Digital Record Keeping essential to scale your team Half a decade ago workforce information and details like client profiles, work schedule, job descriptions and other important data for business use were archived…

You Don’t Always Need More Contract Cleaning Customers

Growth, Team Management

There is a myth when it comes to growth that More Clients & Bigger Contracts will solve all you headaches in a growing business. However, if you don't have all your systems setup, more clients and contracts will just make you busier,…

How To Manage Retail & Hospitality Cleaning Staff

Team Management

3 MIN READ Hospitality and Retail have two things in common. A huge variety in the range of premises you need to deal with, and a workforce that can be constantly changing. This provides both opportunities and challenges when providing…

Shutting Down Over Christmas And New Year?

Team Management

I received an email from a Supplier the other day advising of their Shutdown periods over Christmas. On the one hand I was very impressed that they were so organised and on the other it freaked me out as 2018 will soon be a distant memory. While…

Qualify Your Leads To Win More Cleaning Contracts

Growth

Qualifying Your Leads Is Critical To Operating A Business Filed With Customers That Rave About Your Service. How So, You Ask? A qualified lead is a prospect who has expressed interest in buying your product and passes a set of lead qualifications…

How To Get More Testimonials To Win Cleaning Contracts

Growth

When you're looking into buying or choosing something, be it a product, an experience or an investment, you want to know you're making the right choice. Unfortunately, there is only so much direct marketing can achieve. Testimonials are often…

How To Use Proposal Software To Win Cleaning Contracts

Operations Efficiency

Your Cleaning Proposal is without a doubt one of the most important features of your business when you are trying to win new business which is why it's important to investigate using Proposal Software to Win Cleaning Contracts. Too often…

Where To Advertise For Cleaning Staff

Staff Engagement

Advertising for new staff members, for any role can be tricky. The hiring process for cleaning staff however, can be especially difficult because unlike hiring someone for an accounting job who simply need to have an accounting/finance degree…

How To Qualify Cleaning Staff Applicants

Team Management

The thought of hiring again for most business owners is a nightmare. They hate the process, they get frustrated by all the time wasters and therefor put little effort into a recruitment process. Hiring Cleaning staff is far easier if you…

How Important Is Your Email Signature?

Growth

Here's the deal, your email signature is one of the most important pieces of marketing you can do for your Cleaning Business. Why? Well everyone you interact with whether a Customer, Lead, Business Acquaintance or a Supplier will see it. After…

people doing various chores in a modern living room

How To Supervise Cleaning Staff

Staff Engagement

Historically, supervisors have to physically drop down to site to monitor staff and ensure everything is running to plan or you cross your fingers and hope that each morning your client doesn’t report an issues with YOUR service delivery. Supervisors…

a cleaner in a green apron and yellow gloves

How To Create Commercial Cleaning Rosters

Staff Engagement

Cleaning schedules aren’t always easy to coordinate and can, at times, turn into a confusing jumble of dates, names, tasks and times. For many Commercial Cleaning Business they manage their scheduling in a mess of Folder, Paper Timesheets…

a janitor with cleaning cart and supplies

Create Your Cleaning Staff Responsibilities

Staff Engagement

We all know how difficult it can be to come up with clearly defined and easily understood responsibilities for staff members. Whether it be simple duty statements or advanced spreadsheets with every possible item we do, it can be very time…

9 KPI’s To Create For Your Cleaning Staff

Staff Engagement

It's important to create KPI's for your Cleaning Staff; they can increase staff motivation and allow for a means of measuring your staff’s performance. The effectiveness of KPI’s, however lies in their ability to reward those who exceed…

25 Questions To Help You Interview Cleaning Staff

Staff Engagement

The recruitment process for cleaning staff is different to the recruitment process for a lot of other roles. As cleaners are often hired with little credentials other than experience. Read Time: 4min A variety of different people apply…

5 Strategies To Help Retain Cleaning Staff

Staff Engagement

Retaining Cleaning Staff doesn’t always have to be about financial reward and constant supervision. If you plan properly and utilise digital alternatives where appropriate, you as a manager, supervisor or owner can ensure that you hire…

Why Your Cleaning Business Is Losing Out On $1000s Of Dollars

Growth

We are not immune to forgetting completely about old leads and clients that we've dealt within our Cleaning Businesses. I've done it in my Cleaning Businesses and still do it in freshOps from time to time, however, we have to realise…

Send Them Fast To Win More Cleaning Business Proposals

Growth

A lead calls or submits a form, you respond quickly book in a Onsite Inspection to discuss their Cleaning Services and you then take a day or two to get the proposal back and they automatically reply that it's already been awarded. Most of…

[NEW] Streamline Your Payroll With Xero Integration

Growth, Operations Efficiency, Team Management

We've Just Launched FreshOps Payroll Xero Integration. freshOps and Xero have come together to deliver the Cleaning Industry's most accurate time and Attendance records directly into Xero. Say goodbye to paper timesheets, and time…

The Digital Transformation Of The Cleaning Industry

Mobile Software

Talking about digital transformation when it comes to commercial cleaning may seem an odd one at first glance. After all, cleaning is and always will be a people-driven business, so how can the digital age improve the industry? There…

vintage time record and payroll ledger with handwritten entries

Time To Move On From Paper Timesheets

Cleaning Excellence, Mobile Software, Operations Efficiency, Team Management

Paper Timesheets Have Evolved To Time And Attendance … Have You? Paper timesheets were great. So was getting around on a horse before we had cars! Save time and money for your commercial cleaning business with simple, easy to use software…

How To Easily Collect Your Customers Christmas Closures

Operations Efficiency, Team Management

So I was speaking to a user the other day and they were talking about their Christmas closures and they were having quite a lot of trouble or, you know, it was a bit of a pain in the backside to call each and every one of their clients and find…

How To Systemise Your Cleaning Business In 30 Days Without A Spreadsheet Or Paper Checklist

Growth

Have you been craving growth in your cleaning business? Let's look at how you can really systemise your business in the next 30 days without a spreadsheet or check paper checklist Like most business owners, you've probably…

How To Create Superstar Cleaning Teams

Team Management

Everyone who runs a business says the hardest thing about growing is building out a team. I disagree. I think ANYONE can build out a team. What is really hard, is building out a GOOD team, and harder still, a team of superstars! Very few…

Announcing New FreshOps Mobile Apps For Cleaners

Mobile Software

Over the last 12 months, we've been working hard to develop brand new mobile apps for your cleaners in the field to support them better and simplify the management of those teams and continue to bring you the best software for cleaning businesses.…

Essential Worker Letters For Cleaners

Operations Efficiency

With lockdowns continuing to happen, authorities also seem to be scrutinising essential travel, so it is important we support our cleaners with some kind of documentation that confirms their employment and their requirements to continue to move…

How to add a New Task Schedule

Getting Started, Learn

Learn all about how to get started with freshOps by entering your first new task schedule. hen entering a New Task Schedule in freshOps, we can actually enter in multiple Tasks schedules at once. You should have already…

Is it time to ditch the vacuum cord yet?

Clean Innovation

Tradies have it easy when it comes to choice of battery-operated equipment. In fact in some cases it's made worksites safer, not to be restricted by a length of electrical cord. Cleaning crews face this dilemma daily during their shifts, trying…

How to add a New Visit Schedule

Getting Started, Learn

Learn all about how to get started with freshOps by entering your first new visit schedule. hen entering a New Visit Schedule in freshOps, we can actually enter in multiple visit schedules at once. You should have already…

When it comes to CRMs, Keep it Simple Stupid.

Tools of the Trade

Do You Forget What Lead You’re Supposed To Follow Up Or Whether You Sent That Quote And Feel That Customer Management In General Is A Headache? When you got started in your cleaning business, it was a given that you’d be overwhelmed with…

How to add a New Site

Getting Started, Learn

Learn all about how to get started with freshOps by entering your first new site. hen entering a New Site in freshOps, we tend to think of the Site as the actual physical location in which you deliver the services. …

How to Navigate around the Dashboard

Getting Started, Learn

Learn all about how to navigate around the freshOps dashboard. hen you first login to freshOps, you'll be taken to the freshOps Dashboard. Now, it'll will have little or no information on it, however, once you start…

How to add a New Client

Getting Started, Learn

Learn all about how to get started with freshOps by entering your first new client. hen entering a New Client in freshOps, we tend to think of the Client as the Company or Client who pays the bill. Let's use the example…

Cleaning Companies Must Innovate To Survive

Business Growth

INNOVATE YOUR CLEANING BUSINESS TO SURVIVE Many businesses in the cleaning industry are improving their environmental credentials. This is a response by industry to the demands of our community and to government regulations. The community and…

Better People Management Leads To Better Quality

Business Growth

Are you the coach your team needs you to be? Too often when we talk performance, we talk about getting more from our team. But what if our team needed more from us to achieve greater levels of performance? Sports can teach us a lot about…

Task Scheduling & Verification Use Case

Business Growth, Business Tips

Issue: A User recently reported that their Cleaner was constantly forgetting to change the Urinal Tabs. Which lead to Odour, Uric Acid buildup in the Urinal and Lack of Deodorising Smell in the men’s toilets. Not only that but the client…

Time and Attendance Notifications

Business Growth, Business Tips

Get Notified and Stay up to Date You can now setup Time and Attendance Notifications that will alert you of certain operational activities in your Cleaning Business. Rather than getting that call from the client asking why a clean wasn’t…

Get More Cleaning Contracts, Answer the Phone

Business Growth, Business Tips

We did some research within my cleaning business to track the number of leads we received via the phone compared to through the website against the call history. This was primarily so we could start to measure our conversions from our website…

Smartphone Ownership Growth Will Kill The freshops Employee Portal?

Business Growth

We’ve noticed less and less users being worried about their staff having smartphones over recent years. Yump, a digital agency in Melbourne and Sydney has summed up the increase in smartphone adoption very well. Since 2013, ownership has…

ISSA Cleaning & Hygiene Expo Melbourne 2017

Cleaning Task Management

ISSA Cleaning & Hygiene Expo Australia 2017 Will Take Place 9 And 10 May 2017, In Melbourne, Victoria As The Only Dedicated Event For The Cleaning And Hygiene Industry In Australia. The freshOps Team will be joining more than 100 of Australia’s…

New – Cleaning Task Verification

Cleaning Task Management

We kind of snuck a new feature under the Xmas Tree. In December, with next to no fanfare, we released Cleaning Task Verification. Our latest feature aimed at helping you ensure that cleaning tasks are actually completed in the field. Like…

Rostering Software – Create Order Out Of Complexity

Business Growth, Business Tips

Rostering software came into being when managing time and workers in a company became complex and huge. Today’s companies and organizations are using this innovative software to harmoniously get the labour force and the projected demands of…

New – Freshops Alerts And Notifications

Business Growth, Business Tips

Late On-Site and Job Over-run Alerts with Daily and Weekly Digests We know how much you like the sound of that! Following our philosophy of keeping things simple, freshOps Notifications keep you on top of any Late Staff situations or Job…

Cleaning Scheduling Software – New Business Essential

Business Growth

Scheduling employees and their assigned tasks within a definite time frame can be difficult. This is most true in businesses today that need competent scheduling software for Australia. The need gets more vital as the number of employee grows. And…

Improve Your Cleaning Business By Listening

Cleaning Task Management

We speak to really busy cleaning business owners every day, that really need to get back time in their busy weeks to learn how to run their businesses better. Tony Malyk talks about it in his Linkedin Post namely, Does Your Business Feel Like…

Digital Timesheets – Speed Up Your Payroll Processing

Business Growth, Business Tips

Using a digital timesheet template speeds up the processing of payroll by ensuring the data in the timesheet is accurate and immediately available. And they don’t need to be overcooked, a timesheet is a simple document for workers that records…

3 Things Successful Cleaning Businesses Do Well With Mobile Technology

Business Growth, Business Tips

Service based businesses like cleaning companies have always struggled with their field management. When I speak to most cleaning companies, there biggest pain point is employees. Up to recently, managing teams in the field was spreadsheets,…

Freshops Becomes A Bscaa Qld Business Partner

Business Growth

freshOps is a BSCAA Qld Business Partner We meet the BSCAA Executive Director Craig Pollard at the Ausclean Exhibition at the Gold Coast last year. Craig raised his concerns and plans on helping Cleaning Companies become more compliant…

How to Improve Your Business With Audiobooks

Business Growth, Business Tips

I was on a online support session with a user the other day. We got talking about some of the struggles she had in her business and I mentioned a book I had read. I asked her: “Have you read “Start with Why” by Simon Sinek?” She…

Why Shouldn’t You Get The Cream?

Business Growth, Business Tips

Are you controlling your most important cost of sale? Why shouldn’t you get the cream? In the cleaning Industry, our cleaners are not only our biggest asset, but the also represent our biggest cost of sale. Until now, monitoring and controlling…

How Do You Communicate With Your Cleaning Team?

Business Growth, Business Tips

A mate of mine commented on facebook the other day “It’s 11am and I’ve already had 87 emails to action this morning”. I’m sure this is a situation many of us had experienced at work. Many of these email were updates, questions and…

Clean NZ

Business Growth, Business Tips

Clean NZ, Auckland We’ve recently returned from New Zealand’s Premier Cleaning Exhibition Clean NZ which we thought was an excellent event. It was really great to see New Zealand’s Commercial Contract Cleaning Industry in all it’s…

5 Reasons to Automate Your Time And Attendance

Business Growth, Business Tips

Time and Attendance systems have been around for a while. However, many are inaccurate or require user input. There are a number of products masquerading as Time and Attendance systems that service the Cleaning Industry. Some are User Reported.…

How Time Sheet Rounding Can Affect Your Bottom Line

Business Growth, Business Tips

Most cleaning businesses still receive cleaner generated time sheets via email, fax or even hand written forms slipped under the front door. The new rules of business require businesses to be more competitive on price every day. It’s crazy…