• Facebook
  • Twitter
  • LinkedIn
  • Youtube
  • Instagram
  • Mail
freshOps Simple & Affordable Cleaning Business Software
Global / USA
United Kingdom
Australia
Menu
  • HOME
  • FEATURES
    Workforce Management

    Dashboard

    Activity Feed

    Report Issues

    Task Completed

    Cleaning App


    Scheduling & Rostering

    Job Scheduling

    Recurring Visit Schedules

    Adhoc & One-Off Jobs

    Leave Management

    Time & Attendance

    Team Mobile App

    Accurate Attendance

    Verify GPS

    Kiosk App

    freshOps Tags


    Task Management

    Cleaning Checklists

    Training & Instructions

    Photo Verification

    Waypoints

    Timesheet & Payroll

    Electronic Timesheet

    Shift Approvals

    Pay Rules Engine

    Xero Integration

    Cleaning Services Award (AU)

    Let's Talk

    Get a free customised Demo with one of our team and learn how 1000's of cleaning companies are scaling and growing thier Cleaning Businesses with freshOps

    Book A Demonstration
  • PRICING
  • RESOURCES
    • Ambition Magazine
    • Downloads
    • Help Centre
    • Order freshOps Tags
    • Support
  • NEWS
  • LOGIN
  • BOOK A DEMO

    Book A Demo to explore all these features in a 30 minute session.


    Book A Demo
  • BOOK A DEMO
  • GET STARTED
  • Menu Menu
  • Why Shouldn’t You Get The Cream?

    Business Growth, Business Tips

    Are you controlling your most important cost of sale? Why shouldn’t you get the cream?

    In the cleaning Industry, our cleaners are not only our biggest asset, but the also represent our biggest cost of sale. Until now, monitoring and controlling this cost of sale has been very difficult. When you look at other labour intensive industries, such as manufacturing, these industries clock staff on & off with biometric readers and scanners and have been doing so for years.

    What other costs effect our Payroll?

    When we look at our Industry, there are many common costs that we all share. Costs such as Annual Leave, Personal/Carers leave, Qleave, Superannuation, Workcover, Payroll Tax all are added costs on top of every hour our cleaners work. So when we talk about saving money on payroll costs, keep in mind that it’s not just saving money on what you pay your cleaners, but it will also reduce these added taxes.

    So let’s break down an Industry Hourly Rate, and have a look at the added expenses to a cleaners wage.

    In this example, we are going to use the national award and a Mon-Fri Night rate Cleaner

    Rate: $24.41

    Annual leaveL 9.04%: $2.21

    Personal/Carer’s leave 3.08%: $0.65

    Qleave 1.70%: $0.46

    Superannuation 9.5%: $2.59

    Workcover 3.859%: $2.59

    Payroll Tax 4.75%: $1.32

    At this point, at a minimum it’s costing us $32.82/hour to have a cleaner working

    Now then by the time we add Materials: 2.5%, Equipment 1.5%, Insurance, 1.5%, Admin Overheads 3% and a lovely 10% Margin, we get to $39.05/hr. Now i know, some don’t pay payroll tax, so for you you get another 4.75% in your back pocket.

    However,  if we look at this breakdown, Labour Related costs, represent 82.5% of our hourly billing.

    I know, I know

    I can hear you, “Yes, but we charge out at $45/hour” or “but we use Sub-Contractors and don’t have all those costs”

    I don’t care even if you charge $50/hr, the LABOUR components still amounts to 65%. My next question, is why do we go on and on about saving money on chemicals, and equipment and paper products. They are less than 5% of our costs, but we just let our cleaners run around getting paid 2 hrs whether they work 2 hrs or not. No other industry would even consider letting their staff come and go as they please and report what ever hours they want. Why are you?

    With labour being such a high cost, what savings can be made.

    So let’s send Joseph out to clean 3 x 1hr sites, 5 days per week.  Now, Joseph used to submit his timesheet each and every week for 15hrs. Which many do, it’s normal. This would cost us 15hrs x $32.82/hr = $492.30

    Our data, tells us that most work is completed in 10-15% less time, than scheduled. But we are not going to be that aggressive here. We are simply going to go of the premise that if Joseph completes his work for every shift from anywhere between 53min – 60min, he is going to ROUND UP. We call this the 7 Minute Rule.

    So let’s now track Joseph, using a Time and Attendance Platform like freshOps, and see if we can make a saving with the 7 Minute Rule alone.

    3 x 53min, 5 days per week = 13.25hrs x $32.82/hr = $434.86

    Are you still with me?

    So, we saved $57.44! and this is just with Joseph and this is in a week. What about the other 52 weeks of the year and Betty, John, Arif, David, Sam and so on.

    Now, for Joseph alone, that’s $2986.88 per Annum. What it is, is a Flight and Accommodation for 2 to North America

    Look up, look at your staff list, and start multiplying.

    Now remember, NO ONE get’s up wanting to get paid for what they didn’t work.

    But if you give someone an inch, they’ll take a mile.

    Can you afford, not have a Time and Attendance Solution? You are the one with all the skin in the game, long days, late nights, weekends, early mornings. Why shouldn’t you get the cream?

    Book a Demo
    by Martin Callan
    Share this entry
    • Share on Facebook
    • Share on Twitter
    • Share on WhatsApp
    • Share on Pinterest
    • Share on LinkedIn
    • Share on Tumblr
    • Share by Mail
    https://www.getfreshops.com/wp-content/uploads/2018/02/skimming-cream1.jpg 467 700 Martin Callan https://www.getfreshops.com/wp-content/uploads/2021/08/freshops_logo_rgb_l_pos1.png Martin Callan2016-06-13 08:26:472024-08-16 00:26:13Why Shouldn’t You Get The Cream?

    Recent Posts

    • Cleaning Apps
      When Cleaning Apps Stop Alerting for Missed TasksJune 7, 2026 - 5:00 pm

    RSS Unknown Feed

    RSS ISSA | The Association for Cleaning & Facility Solutions

    • 2026 ISSA State Pesticide Registration Survey Now Available
    • LIWO Group Selects ToolSense as Exclusive Group-Wide Platform for Equipment and Robot Management
    • The Backbone of Facilities Management: Front-Line Workers
    • Global Survey Reveals What Matters Most in Today’s Commercial Restrooms
    • ISSA Leg. & Reg. Update – Safer Choice Program Authorization Act Introduced in Senate

    Sign up to our newsletter!

    Stay up to date with all the latest industry news and tips to improve your Commercial Cleaning Business. (We promise to not use your email for spam.)

    • This field is for validation purposes and should be left unchanged.

    Book A Demo Start Now

    Solutions

    Mobile App for Cleaners

    Workforce Management

    Scheduling and Rostering

    Time and Attendance

    Task Management

    Timesheets and Payroll

    Access

    Manager’s Login

    Employee Portal

    Client Side Portal

    FreshOps

    Pricing

    Contact Us

    Our Team

    Careers

    Starting A Cleaning Business

    Cleaning Services Award

    Technical help

    Support

    Help Centre

    Technical Specs

    • Head Office

      1/922 Stanley St E, East Brisbane QLD 4169

    • Call Us (Australia Only)

      1300 733 493

    Solutions

    Mobile App for Cleaners

    Workforce Management

    Scheduling and Rostering

    Time and Attendance

    Task Management

    Timesheets and Payroll

    Access

    Manager’s Login

    Employee Portal

    Client Side Portal

    FreshOps

    Pricing

    Contact Us

    Our Team

    Careers

    Starting A Cleaning Business

    Cleaning Services Award

    Technical help

    Support

    Help Centre

    Technical Specs

    Sign up to our newsletter!

    Stay up to date with all the latest industry news and tips to improve your Commercial Cleaning Business. (We promise to not use your email for spam.)

    • This field is for validation purposes and should be left unchanged.

    Book A Demo Start Now

    © 2026 FreshOps Group | ABN: 71 166 518 270 | Terms of service | Website privacy policy | Terms and Conditions 

    Website By: YDS

    How Do You Communicate With Your Cleaning Team?How to Improve Your Business With Audiobooks
    Scroll to top