Author Archive for: Martin Callan

Entries by Martin Callan

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Mastering Timesheets in Commercial Cleaning

Mastering Timesheets & Payroll for Commercial Cleaning Businesses   In the fast-paced world of commercial cleaning, operational efficiency is king. And yet, amidst all the hustle and bustle, some critical business processes often take a backseat – timesheets and payroll are chief among them. These are the unsung heroes of business management, the elements that […]

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How to add a New Task Schedule

Learn all about how to get started with freshOps by entering your first new task schedule.     hen entering a New Task Schedule in freshOps, we can actually enter in multiple Tasks schedules at once. You should have already created a New Client, Site and Visit Schedule now we move onto create the Task Schedules […]

Is it time to ditch the vacuum cord yet?

Tradies have it easy when it comes to choice of battery-operated equipment. In fact in some cases it’s made worksites safer, not to be restricted by a length of electrical cord. Cleaning crews face this dilemma daily during their shifts, trying to pull vac cords around chair legs and furniture. I can’t tell you how […]

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How to add a New Visit Schedule

Learn all about how to get started with freshOps by entering your first new visit schedule.     hen entering a New Visit Schedule in freshOps, we can actually enter in multiple visit schedules at once. You should have already created a New Client and Site and now we move onto create the Visit Schedule for […]

When it comes to CRMs, Keep it Simple Stupid.

Do You Forget What Lead You’re Supposed To Follow Up Or Whether You Sent That Quote And Feel That Customer Management In General Is A Headache? When you got started in your cleaning business, it was a given that you’d be overwhelmed with all the random acronyms that you needed to learn. Everyone else but […]

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How to add a New Site

Learn all about how to get started with freshOps by entering your first new site.     hen entering a New Site in freshOps, we tend to think of the Site as the actual physical location in which you deliver the services.  So this tends to be where we capture most of the Information to […]

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How to Navigate around the Dashboard

Learn all about how to navigate around the freshOps dashboard.     hen you first login to freshOps, you’ll be taken to the freshOps Dashboard. Now, it’ll will have little or no information on it, however, once you start scheduling your Clients Visits in, it’ll start lighting up like a Christmas Tree. The dashboard will […]

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How to add a New Client

Learn all about how to get started with freshOps by entering your first new client.     hen entering a New Client in freshOps, we tend to think of the Client as the Company or Client who pays the bill. Let’s use the example of a Body Corporate. Often the Services required on a site […]

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Task Scheduling & Verification Use Case

Issue: A User recently reported that their Cleaner was constantly forgetting to change the Urinal Tabs. Which lead to Odour, Uric Acid buildup in the Urinal and Lack of Deodorising Smell in the men’s toilets. Not only that but the client constantly complained when they start looking tardy and no longer provided a fresh smell. […]

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Time and Attendance Notifications

Get Notified and Stay up to Date You can now setup Time and Attendance Notifications that will alert you of certain operational activities in your Cleaning Business. Rather than getting that call from the client asking why a clean wasn’t delivered or a task wasn’t done, you can be ahead fo the game. You can […]